Two Guozihao center located in Hangzhou, looking for their rights mmc.exe

Two "national brand" Center settled in Hangzhou, rights to find them yesterday, the two "national brand" center officially settled in Hangzhou, will assume the important function of network consumer rights and commodity quality supervision. These two centers are respectively "SAIC 12315 e-commerce rights protection (Hangzhou) center" and "State Administration of industry and commerce network commodity quality monitoring (Hangzhou) center"". Why is the two national center located in Hangzhou where the retail market share is high and the National Center is located in Hangzhou? The reason is simple: Hangzhou as "China electronic commerce" and "national e-commerce model city", "national cross-border e-commerce integrated test area, gathered Taobao, Tmall and other large trading platform, network retail sales accounted for nearly 80% of the market share. It is reported that in March last year China (Hangzhou) after the establishment of a comprehensive test area of cross-border electronic commerce, the State Administration for Industry and Commerce issued "on the support of a number of opinions" Chinese (Hangzhou) construction and development of cross-border e-commerce pilot area, to support the construction of 12315 e-commerce complaints handling command center in Hangzhou, and later extended to Hangzhou commodity quality monitoring network center. The two "center" business is under the guidance of the State Administration for Industry and Commerce and the Provincial Bureau of industry and commerce, and the Hangzhou Municipal Bureau of market supervision is responsible for daily management. According to the Hangzhou Municipal Bureau of market supervision statistics, as of August 2016, Hangzhou has a total of 39527 enterprises involved in the network, involving network enterprise website 56103, involving network platform 60. The network trading platform has the characteristics of large scale, large number and homogeneous type. Besides Taobao and Tmall, there are many trading platforms, such as mogujie.com and Beibei network, and NetEase, koala, China Iron and steel network and many other online trading platforms. From consumer rights protection to quality checks five functions, the rapid development of online trading market has brought a series of new consumer rights protection issues, especially in the network ordering, online games, home services, cross-border shopping online and so on. According to Zhejiang Provincial Bureau of industry and Commerce statistics, last year, the province received a total of 62 thousand complaints online shopping, 61 thousand in the first half of this year, is expected to break through 100 thousand pieces throughout the year, accounting for half of the total complaints. As of August 31, 2016, Hangzhou market supervision system received a total of 80715 complaints involving online shopping report complaints from various channels, an increase of 100.34% over the same period last year. After the completion of the "two centers" will take five main functions: to carry out cross-border e-commerce consumer rights protection system, to explore the mechanism of rights and interests of consumers; consumer rights protection law enforcement to carry out cross regional cooperation, explore the online e-commerce consumer rights information sharing mechanism; organization development network goods quality supervision inspection work; organization of electronic commerce, consumer rights network commodity quality data collection, carry out analysis and application, provide data support for the national network of consumer rights; e-commerce consumer rights publicity and education guidance. Last August, the Hangzhou municipal market authority joint Alibaba platform jointly launched the "canal" online shopping complaints Easy Access, guidance platform for the establishment of self handling consumer complaints mechanism, guide the general, small amount of online shopping complaints into the train, by the platform specialized team responsible for the first rapid disposal. 1~ this year.

两“国字号”中心落户杭州,维权找他们昨天,两个“国字号”中心正式落户杭州,将承担起网络消费维权和商品质量监管的重要职能。这两个中心分别是“国家工商总局电子商务12315投诉维权(杭州)中心”和“国家工商总局网络商品质量监测(杭州)中心”。网络零售市场份额高国家级中心落户杭州这两个国家级的中心为何会落户杭州?原因很简单——杭州作为“中国电子商务之都”和“国家电子商务示范城市”、“国家跨境电子商务综合试验区”,聚集了淘宝、天猫等多个大型交易平台,网络零售总额占全国市场份额的近80%。据悉,去年3月中国(杭州)跨境电子商务综合试验区设立之后,国家工商总局就出台了《关于支持中国(杭州)跨境电子商务综合试验区建设发展的若干意见》,支持建设12315电子商务举报投诉处理杭州指挥中心,之后又扩展至网络商品质量监测杭州中心。两个“中心”业务上接受国家工商总局、省工商局指导,由杭州市市场监管局负责日常管理。据杭州市市场监督管理局统计,截至2016年8月,杭州共有涉网企业39527家,涉网企业网站56103个,涉网平台60个。网络交易平台具有规模大、数量多、种类齐的特点,除淘宝、天猫外,还有交易额在国内名列前茅的蘑菇街和贝贝网,以及网易考拉、中国钢铁网等众多网络交易平台。从消费维权到质量抽查五大职能齐上线网络交易市场的迅猛发展带来了一系列新型消费维权问题,特别是在网络订餐、网络游戏、上门服务、跨境网购等方面。据浙江省工商局统计,去年全省共受理网购投诉6.2万件,今年上半年6.1万件,预计全年将突破10万件,占据投诉总量的半壁江山。截至2016年8月31日,杭州市市场监管系统从各渠道共接受涉及网购举报投诉咨询共计80715件,比去年同期增长了100.34%。建成后的“两中心”主要将承担起五项职能:开展跨境电子商务消费维权工作,探索消费者权益保护体制机制;开展跨区域消费维权执法协作,探索在线电子商务消费维权信息共享机制;组织开展网络商品质量监督抽查工作;组织电子商务消费维权、网络商品质量情况数据采集,开展分析应用,为全国网络消费维权工作提供大数据支持;开展电子商务消费维权宣传教育引导工作。去年8月,杭州市市场监管局联合阿里巴巴平台共同推出了“红旗渠”网购投诉处理绿色通道,指导平台建立自行处理消费投诉工作机制,引导一般性、数额小的网购投诉进入直通车,由平台专门团队负责先行快速处置。今年1~8月,通过“红旗渠”引导平台先行处理投诉71782件,消费投诉处理效率提升50%。了解更多财经资讯,请点击大浙财经扫描关注大浙财经官方微信,让您掌握第一手浙江财经资讯。相关的主题文章: